​Privacy Policy

Thank you for considering JASKO Finance Pty Ltd.

We are authorized representatives of a licensed provider of credit assistance under the National Consumer Credit Protection Act 2009 (NCCP Act).

This Credit Guide explains:

- Who we are
- Who our licensee is
- The credit assistance services we provide
- How we are paid
- How you can make a complaint

Our Licensee

QED Credit Services Pty Ltd
    
ACN:      147 272 295
Australian Credit Licence:     387856
Address:      31 Ardentallen Road, Enoggera QLD 4051
Phone:      1300 817 662
Email:      admin@pursuitbroker.com.au

Your Credit Representatives

JASKO Finance Pty Ltd
ABN: 15 691 780 382

Kobi Boaron
    
Credit Representative Number:     433794
Business Credit Representative Number:     744425
Address:     88 Norton Road, Macedon VIC 3440
Mobile:     0424 006 958
Email :     kobi@jaskofinance.com.au

Sajed Awwad
    
Credit Representative Number:     574200
Business Credit Representative Number:     744425
Address:     88 Norton Road, Macedon VIC 3440
Mobile:     0420 673 199
Email:     sajed@jaskofinance.com.au

Our Role

We are required by law to ensure that any credit product with which we assist you can be deemed “not unsuitable” for you.  In simple terms, this means that the product fits your needs and that you can afford to meet the financial repayments. 

To establish this, we need to: 

- make enquiries with you as to your needs; 
- make enquiries with you as to your financial position; and 
- collect evidence from you to verify your financial position. 

Once we have done this, we will then use our broking expertise to find a product in the market place that you can afford and that meets your needs. 

We can provide you with a report – called a Preliminary Assessment – on how we determined that any loan we assisted you with was not unsuitable for you. You may request this report up to seven years after we provided you with this assistance. 

Our Lending Panel

Our licensee's most commonly used lenders over the past six months include:

• Macquarie Bank

• ANZ

• Bankwest

• Commonwealth Bank

• Westpac

• NAB

Our clients have recently settled loans with:

• Commonwealth Bank

• Bank of Melbourne

• AFG Retro

• ING

• Westpac

• Macquarie

This is not to say that we will only deal with these lenders, it is simply that the products these lenders offer have been most suitable to our most recent clients. Your case may be different, and we would look at your needs separately and independently of the above list. 

How do our Credit Representatives get paid? 

Our Credit Representatives are paid a commission directly from the lender.  The lender may pay them a percentage amount upon settlement of your loan and may also pay them an ongoing percentage amount for the life of your loan. 

These amounts are paid to the Credit Representative by the lender and ARE NOT payable by you.  If you are interested and want an estimate of what the commission payment will be and how it is worked out, please just ask us or our Credit Representative and we will be only too glad to provide you with this information. 

Complaints & Dispute Resolution

At JASKO FINANCE PTY LTD, we always work hard to build strong and lasting relationships with our valued customers.  By listening to your feedback, not only can we address any immediate concerns you may have, we will also continually improve our products and services. 

We know there are times when you may wish to compliment us on something we have done well and other times when you may wish to tell us we have not met your expectations. 

If, for any reason, you do not feel that you have received the highest standard of care from us, we encourage you to share this with us.  We have developed a process that we believe makes it easy for you to tell us of your concerns and for them to be addressed quickly and fairly. 

You can contact us by whichever of the following means best suits you: 

Contact our Complaints Manager

QED Credit Services Pty Ltd

31 Ardentallen Road
Enoggera QLD 4051
📞 1300 817 662
✉️ admin@pursuitbroker.com.au

If you choose to contact us by mail or email, please make sure you provide as much detail as possible about your complaint. 

 We will try to deal with your complaint on the spot.  However, if this is not possible, we will write to you to acknowledge your complaint within 24 hours of receipt.  We will ensure we treat you fairly and will work to resolve your complaint as soon as possible.  In the rare event we are still investigating your complaint after 30 days we will write to you to explain why and to let you know when we expect to have completed our investigation. 

When we have completed our investigation, we will write to let you know the outcome and the reasons for our decision. 

Taking it further 

We hope that you will be satisfied with how we deal with your complaint.  However, if your concerns remain unresolved, or you have not heard from us within 30 days, then you can have your complaint heard by our external disputes resolution scheme, «EDRS», an independent party.  You can contact «EDRS» at: 

Australian Financial Complaints Authority

GPO Box 3
Melbourne VIC 3001
📞 1800 931 678
📠 03 9613 6399

✉️ info@afca.org.au

If you have any questions about this Credit Guide or our services, please contact us.

JASKO Finance Pty Ltd

📞 (03) 9962 5588
✉️ support@jaskofinance.com.au
🌐 www.jaskofinance.com.au